Dr. Park and his staff not only provide professional, caring, and timely service, but also provide follow-up care that is very impressive in today’s medical industry. The staff is efficient and approachable. Dr. Park’s standard of excellence creates a level of confidence in his patient and I would highly recommend him and West Side ENT. –Luis R.

 

My visits to Dr. Park’s office and my whole experience of being a patient of West Side ENT is have been absolutely excellent. Everything from pre-filling registration and medical forms online, before the appointment, to Dr. Park’s 24/7 availability is amazing! Other doctors have a lot to learn from Dr. Park and how he manages his practice. I really appreciate it. –Rina K.

 

Visiting Dr. Park’s office is consistently the best doctors visit I have in New York.My appointments take place on time. The staff is pleasant, and the waiting room was furnished in this decade. Add to that a likable doctor and you can’t beat the experience. It is more like coming to a spa appointment. – Larissa Kosmos

 

I must tell you that your staff is excellent. Adrienne was very kind to me, and patiently answered all my questions. Your staff worked with me to ensure that I would be seen by you, even though I requested an appointment on such short notice. – Jessica G.

 

If I have any questions, I call Dr. Park’s office and the staff is very helpful and efficient.They find out the information and call me back right away. – Cristina Dee

 

I came to Dr. Park’s office at the recommendation of another doctor. The office facility is clean, organized and comfortable…A total communication of “caring-sharing” professionalism. — Lawrence Roston

 

The reception staff was courteous and kind and I like the attractiveness of the office and environment (i.e. music, colors…).        – Elizabeth M.

 

This is the best doctor’s office I have ever been to…They go beyond all expectations. — Caroline Norris

 

I saw Dr. Park for a routine check-up and found the staff pleasant and professional. I also like the convenient location. – Roger Anderson

 

The staff at West Side ENT should be commended. They all were extremely sensitive to my concerns and about my treatment. They were also outstanding advocates when I was having difficulties with my insurance company. –Allen Kam

 

I saw Dr. Park for wax removal. The office atmosphere was pleasant and very warm. They were courteous from the moment I walked in to sending me the patient registration via e-mail prior to the visit. The visit was expeditious.  — John A.

 

There were smiles from the moment I came in. The practice was wonderful—very personal and attentive service. – Rachel Langley

 

I saw Dr. Park for my fatigue, and sleep disruption. The practice is EXTRAORDINARY! As a former cancer patient, I’ve been to lots of doctors. This is the most well run office I’ve ever seen. I was happy with their e-mailing forms in advance, and being on time… – Irene Burns

 

…staff is quite impressive, on the phone and in person. They’re organized, efficient, and friendly. The practice is excellent overall. – Robert B.

 

My daughter hates to go to the doctor but your staff made her so comfortable that she did not complain once. We are very happy with the courteous and efficient service provided to us. Everyone is helpful, and nice to deal with. I will recommend friends. – Lesha Harmon

 

I have been extremely satisfied with their office. The staff is friendly, patient and knowledgeable. I have referred two of my students to Dr. Park. – Carol P.

 

The staff was very courteous and professional. Made us feel welcome and comfortable.More offices should have staff like this!! I’m overly satisfied with their services. – Jose Jimenez

 

Women at the front desk were unbelievably polite and friendly on the phone and in person. A pleasure to deal with. – Victoria B.

 

The entire staff is a joy! They are extremely competent, friendly and sincere. I would recommend anyone (and I have) to come and be blessed by your practice!! – Ellie Hoch

 

My experience has been wonderful since the 1st phone call. The receptionists are even more delightful in person than they were on the phone. – Jennifer Albans

 

Thank you very much for your most exceptional and outstanding services! I feel that I am truly privileged to have both such and excellent physician and most attentive staff during my visit. With every best wish for you and your continued good health and success. – William K.

 

This is the most welcome I’ve ever felt in a doctor’s office. I often feel nervous and out of place in a doctors office, but not here. The staff is warm and helpful. I felt totally comfortable. – Mario Hyacinth

 

I just wanted to say what a pleasure it is to come to your office. The staff are friendly and professional, and Dr. Park is smart and really takes time to explain everything. The office space is always pleasant and inviting. What a difference these things make!   – Nicole M.

 

Unparalleled excellence is the kind of care and attention I received during my visit to West Side ENT. The staff far exceeded all expectations of courtesy and attention towards their patients! – Nancy K.

 

Dr. Park’s medical practice is the best I have ever experienced. I was treated like a person with individual needs and concerns, not just another patient. Dr. Park and his staff are outstanding. — David Z.

 

My experience was great! The place is spotless; the staff is polite, efficient and professional. – Yi S.

 

Dr. Park’s office was great. I loved how easy it is to get an appointment as well as how automated the whole process is. — Homa S.

 

Everyone in Dr. Park’s office is very pleasant and reassuring. I urge you or your friends to make an appointment if you or any if you or any of your friends have any ENT issues! – Donna Welensky

 

Adrienne and Cynthia were warm, professional, and competent. Dr. Park was also warm, professional, and extremely knowledgable and willing to answer any of my questions. I was very impressed with the office and staff. Thank you for making my visit so pleasant.I would not hesitate to recommend you to any one seeking care in this area. – Sandra C.

 

Dr. Park, thank you for everything, from the moment I came in here to the moment I left, I only experienced the best care and service. You guys are truly running a great practice. – Shawn D.

 

Dr. Park’s staff members are both helpful and extremely polite. I actually enjoyed my visit to his office. This is not something I can say of many past doctors’ visits. I highly recommend Dr. Park, as I already have done to handful of my friends. –Thomas M.

 

Dr. Park’s office and staff have made me feel at ease when going to the doctor. I am happy to tell all my friends about Dr. Park and his excellent staff. –Sam S. Goldstein

 

I have never been so impressed during a doctor’s visit. Revolutionary! –Christine S.

 

Most efficient and friendly service around. We would not go to any other doctor’s office; they truly are the best team. –Kim & Carl Shiraishi

 

From the moment I spoke on the phone to make an appointment with Dr. Park, everyone in the office was so pleasant and helpful. It is not like that in most other doctors’ offices. –Suzanne G.

 

 

 

Dr. Steven Park is an excellent doctor and more importantly a surgeon who is up to date on all types of surgery involved with sleep apnea. My sleep apnea journey has involved three physicians over three years time. I was lucky enough to finally find Dr. Park. If you are dealing with sleep apnea I would ask your current ENT if he is familiar with the following three procedures:     1.    UPPP using the coblation technique     2.    Hyoid Myotomy     3.    Repose Suture tongue base suspension     I am very confident that your ENT will not be familiar with all three procedures. I would then thank him for his time and grab your records and immediately make an appointment with Dr. Park. A combination of 1,2 or 3 out of the above can cure your sleep apnea! Why would you go to an ENT that can’t perform all three procedures?     On top of Dr. Park’s obvious surgical skill he took the time to answer all my questions and even had time for my emails. I have never encountered a doctor who would answer email!  After my surgery (without complications) he visited me the next day and followed up with a personal phone call.  I was impressed.     I have recommended Dr. Park to all my friends suffering from sleep apnea as well all my colleagues at work.  If you think you are stuck with CPAP for the rest or your life you should contact Dr. Park.  It will be a life changing experience. – Peter Renehan

 

After a year of chronic sinus infection I came to Dr. Park and he advised me to change my stressful lifestyle, in addition to prescribing me just one medication to help me on my way to a better life. Thankfully, I took his advice seriously and changed many of my bad habits (working too much, sleeping too little, and eating late at night) and as of today I have not had a sinus infection or cold in over a year. Thank you Dr. Park! – Stacy Abreu

 

Dr. Park answered all of my questions and also went to the point of origin of my problems. That to me is life saving! He let me know that I have a sleep disorder and explained every detail of my condition, from how it started to how it is treated. I would highly recommend Dr. Park to anyone who want to not only sleep better, but have a brand new life! – Jong Oh Won

 

Dr. Park is unlike any doctor I’ve seen. He is an extraordinary listener and left me feeling completely heard and understood. That is a wonderful feeling, something patients rarely experience with their "medical providers", who hardly make eye contact, barely pay attention to what they’re saying, or contradict them and make them feel stupid. Dr. Park exudes an aura of "healing" which I picked up on in a previous visit before we even started talking about my sleep problem. He has an ease about him that made me feel relaxed and comfortable talking about my problem. I was also very impressed with the technology he uses. –Lynda Engstrom

 

Dr. Park’s diagnosis of my laryngo-pharyngea acid reflux changed my life. For someone who is 30 and eats relatively on the healthy side, but eats chocolate cookies and French fries here and there, I never thought it would escalate to acid reflux. Nevertheless I was suffering immensely.

  Dr. Park said that my case wasn’t severe enough to start on medication and he was confident that I could beat it by modifying my diet. He gave me some pamphlets with a list of foods I should reduce from my diet. As a singer, this was seriously affecting my voice and my entire life. So instead of reducing those foods from my diet, I omitted them.

  I quickly became active by doing some serious research online and purchased two books entitled "The PH miracle" and "The Acid/Alkaline diet. I completely changed my diet and my way of life. It was extremely hard at first but quickly felt results within a week. I made sure that I gave myself enough time to digest my food before going to bed. I learned to eat slower and many small meals throughout the day. My meals always include greens and I mean ALWAYS. Even for breakfast sometimes. I lost almost 20 lbs and I feel amazing!

  The overall quality of my life is 180% better! I have everlasting energy that is not dependent on coffee or sweets and I have my high notes again. I’m eternally grateful for Dr. Park’s advice and I recommend him to anyone who needs an ENT.       Thank you Dr. Park! –Michelle Manzo

 

From the moment that I first entered Dr. Park’s office, I knew that this was no ordinary medical practice; this place was different.  Not only was the staff exceptionally polite and professional, but they really seemed to enjoy working there.  The overall vibe was very "next generation".

  I originally visited Dr. Park about a recurring sinus headache problem that had plagued me for years.  I had consulted at least six or seven other doctors, among various specialties.  Dr. Park pinpointed the likely cause and a suggested course of treatment, and was the first of many to actually solve the problem.

After discussing my health history over the course of several visits, Dr. Park came to suspect that I might be suffering from sleep apnea.  I had never heard of sleep apnea, but certainly many associated symptoms were present.  These suspicions were proven correct by a handful of sleep studies.

  As I understand it, as compared to other areas of medicine, the study of sleep apnea is murky and ever-evolving, with serious disagreements as between respected ENT surgeons and other physicians nationwide as to treatment options.  In discussing his recommendations, Dr. Park explained the current state of research in the field in a clear and concise manner that reduced the murkiness to a layperson’s level.  He was remarkably comprehensive and quite patient in making sure that I understood everything.

  When I wavered several times in choosing among various surgical options, Dr. Park spent a great deal of time with me, going above and beyond what anyone would normally expect from their doctor.  It demonstrated that he really does care about his patients and can relate to what they’re going through.

Too many doctors ask patients to reflexively and blindly accept quick recommendations without stopping to consider whether those patients are as informed as possible (and comfortable about that level of information).  Clearly, Dr. Park thinks differently.

  I’ve never been spontaneously motivated to tell everyone that I know about a doctor, but that’s what I’ve found myself doing lately.  I very highly recommend Dr. Park.  –Andrew K.

 

When I made an appointment to see Dr. Park I had been suffering from a loss of smell and taste that had resulted several months earlier from a severe sinus infection. Steroidal nasal sprays and oral steroids had not helped in any material way. An ENT specialist at the medical group where I have my GP was suggesting surgery for a deviated septum.

  Dr. Park explained a connection to me between my smell/taste impairment and a recent shoulder injury, middle-aged weight gain, and a lack of energy during the day. After examination, he indicated I was at risk for sleep apnea and acid reflux. His recommendation for a treatment regimen was surprisingly simple: don’t eat dinner or drink alcohol less than two or three hours before bed, get more exercise, and get more sleep. I appreciated the time he took to explain the connections, and thought these were all worthwhile objectives, but was skeptical of their impact on my sensory problem. I was stuck on an apparent casual relationship between my sinus infection and my loss of taste and smell and not the bigger picture he was talking about.

I adopted a program, and while I made more progress on some objectives than others, I started to realize the benefits within two months. Most importantly, my sense of smell and taste began to recover; in addition, I began to lose weight, felt I was getting deeper sleep and was more refreshed in the morning. I have continued with these lifestyle changes for a total of about six months and am now back o about 95% of my previous level of smell and taste acuity. The program has now become part of my regular program and hope the improvements become permanent as a result. I am impressed with the success of Dr. Park’s holistic approach and the contrast to traditional approach of taking medicine or undergoing surgery first. I would happily recommend Dr. Park to others. –David B.

 

Eager to feel better, I had taken every possible test from every type of physician seeking an answer to my ills. But it was not util I met with Dr. Park that I was able to understand the common connection and cause of my symptoms: disruptive sleep due to obstructed air passages. Blocked air passages in my throat had me unconsciously choking for air at night – turning what is the body’s restorative process into a stressful fight to breathe. This fight to breathe every night was causing serious disruptions in other parts of my body. I am grateful for Dr. Park’s expert diagnosis of sleep apnea, which has me well on my way to not only getting restful deep sleep, but healing my body whole. Thank you. –Rainikka Corprew

 

I came back to Dr. Park’s office today, even without insurance coverage for a variety of reasons: 1. Dr. Park’s staff is friendly, efficient, professional, and very accommodating. I am most impressed with his superb staff. 2. Dr. Park, unlike most practitioners, takes ample time with his patients. He explains things clearly and at length. He even makes personal phone calls to follow up with me! 3. I appreciate his holistic approach to problems. He is obviously very knowledgeable in medicine, but also has a keen interest in the whole person. By far, Dr. Park and his staff represent the most positive medical consultation experience I have had to date. –Mauricio C.

 

I was having a difficult time talking at length and presenting publicly because my voice would give out and/or I constantly expelled a lot of mucus. I consulted many ENTs, some of whom appeared in Top Doctors in the Northeast, without any lasting success before finding Dr. Park. Dr. Park’s comprehensive examination and careful explanation have changed my life. I am sleeping better, have no mucus, and am regaining my voice prowess. All this is happening with a minimum of medication and no treatment demands interfering with my daily routine. Also, Dr. Park’s prophylactic advice has allowed me to finally enjoy the spring without symptoms of hayfever. –Donald Ralph, Esq.

 

Dr. Park is extremely knowledgeable and informative. He takes great care in explaining medical conditions thoroughly so that patients without medical backgrounds can comprehensively understand. I have enthusiastically recommended Dr. Park to friends and family. –Nancy K.

 

The massage chair was a unique touch and an unexpected stress relief. But it was Dr. Park himself that was so different from other doctors: truly listening to and addressing my concerns without writing them off or placating me, taking the time to explore all possible options regarding the nature of my visit, I left the office with awareness and the knowledge of how to achieve and maintain health. In addition, what separates Dr. Park are the follow-ups, the newsletters, and the surveys. Best Wishes! –C.Y.

 

The doctor phoned me HIMSELF to check how I felt on the evening following my surgery earlier that day. – Wade Smith

 

Dr. Park spent a lot of time asking good questions and getting to know me…. – Lawrence W.

 

Dr. Park took his time explaining everything…He gave me peace of mind. – Mihaela Mastei

 

I saw Dr. Park for my laryngitis….He is very friendly and informed and willing to take the time. If his diagnosis of sleep apnea is right, this may be the cause of my problems of 20 years standing and I may be able to help my family members who are suffering from this same problem. – Kay C.

 

I value not only Dr. Park’s prompt and effective advice and treatment but also his preventative advice.  – Roger Anderson

 

I value Dr. Park’s experience as an ENT doctor and I am grateful to find someone as talented as him. – Sherzetta Spencer

 

I saw Dr. Park for my probable sinusitis. Dr. Park took genuine interest in my condition and took his time (didn’t rush me out). He was also very knowledgeable and available when I needed to speak with him on the phone. – Hope Bernstein

 

I saw Dr. Park for my sinus problems. Dr. Park was very helpful and understanding of my concerns. – Rachel Langley

 

Dr. Park was clear and concise in his evaluation and very gentle and informative about what he was doing. – Karen Beattie

 

I value Dr. Park’s being able to see the “other” health problems as links in the same chain—namely high blood pressure, my acid reflux, my allergies… – Irene Burns

 

Course of treatment on my vocal cords will give me back my High C! For opera singers it is imperative to have a great ENT team, I have one here at West Side ENT. Grazie!! – Rosario Castronovo

 

The Doctor is current and does his homework. Asked about my family history (which every doctor should do, but in reality many don’t) and is PASSIONATE about his work. This passion inspires confidence in the patient (me) and takes a potentially scary undertaking and makes it manageable. He listened to me but more importantly Dr Park heard me and answered all my questions. Thank you. – Ilyse G.

 

My very first visit to West Side ENT under the very capable and competent hands of Dr. Park was both enlightening and rewarding. A condition I’ve suffered with since the teen years will finally be addressed and resolved. – Ellen Williams

 

I became Dr. Park’s patient at the recommendation of a friend for my persistent sore throat. Dr. Park was very patient, explained things well, answered questions, etc. He seems to be on top of his game. – John Keller

 

Awesome competent Doctor! A+. – Carsten Kelm

 

Dr. Park is a friendly and soft spoken person. If I have a question I always feel free to ask him. And he’ll explain to you very clearly. He will follow up with the patient and ask them if everything is okay after surgery. Dr Park is a person you will feel very comfortable and confident in him. – Cristina Dee

 

After the use of the medication prescribed by Dr. Park it was like almost instant relief. I thank him immensely. – P.C.G.

 

Thank you Dr. Park. It’s both an honor and pleasure to be able to express my gratitude. – Steven Gil

 

Dr. Park is an excellent Doctor. He takes time to explain every step of the consultation and procedures! Excellent!! – Jose Jimenez

 

Besides breathing better than I have in years, Dr. Park helped me when I had no insurance and was very sick. He gave me samples when I could not afford them so I could get well. He is truly merciful and gracious. – Ellie Hoch

 

I saw Dr. Park for my sinus pain, pressure and chronic post nasal drip. I wasn’t rushed and appreciated being educated about my condition. – Pamela T.

 

From my first visit, I could tell Dr. Park was a great doctor because he spent a lot of time with me to clearly explain about sleep apnea, cutting edge treatments and current research. He was also patient as I bombarded him with questions—always treating me like an intelligent individual rather than “just another patient”. – Allen Kam

 

Dr. Park was knowledgeable and explained my problem in a very understandable manner. He explained the medication he was prescribing and what to expect while using them. Overall a very good experience and absolutely someone I will refer others to. – Claudia Smith

 

I value not only Dr. Park’s prompt and effective advice and treatment but also his preventative advice. — Roger Anderson

 

Dr. Park was very informative and understanding when it comes to the patient. – Andrew Lopez

 

Dr. Park’s patient to doctor rapport is exemplary with genuine concern for the health and well-being of his patients. – Nancy K.

 

Dr. Park has worked to cultivate a personal relationship with my wife and myself. In a world where the Dr./patient relationship is extinct Dr. Park and his staff revive that relationship and made me feel comfortable. Dr. Park and his staff are outstanding. – Dave Z.

 

Dr. Steven is very experienced and knows what he was talking about. I found him also extremely nice and patient, unlike most other doctors in New York who are either “too busy to care about you” or just trying to rip you off. – Yi S.

 

After seeing several doctors it was very comforting to find Dr. Park. He was thorough in his examination and clear in his explanation of my condition. Its very nice to find a doctor that takes the time to listen closely to his patients concerns and address them all completely. Thanks Dr. Park! – John P.

 

My ears are my livelihood! When I walked into Dr. Park’s office I couldn’t hear out of my left ear. After my visit, I am better than ever and I want to thank Dr. Steven Park and his lovely front office for restoring my hearing and making this doctor’s visit a pleasure in his beautiful new spa like suite! – Alix Redmonde

 

Dr. Park- Thank you so much for your excellent care of Brandon Kerns. We felt like you truly cared and did everything possible for him during his recent illness. Thanks to your care, we were able to enjoy our vacation and get back to our normal routine. He is doing very well and feels great. God Bless You! – Linda Norris

 

Dr. Park was extremely knowledgeable, patient, and informative. – Barbara C.

 

When Dr. Park prescribed Imitrex for a sinus migraine, I was very skeptical. I’ve never had a migraine in my life, it was amazing, one pill removed all my symptoms. – Kathryn Kalaijian

 

Dr. Park went beyond my initial reason for the visit. He asked me a lot of questions to try to figure out the cause of other problems I was experiencing. He’s very knowledgable, warm, and caring. He seems to be an expert in his field. – Irene R.

 

Dr. Park was very thorough with my ear, nose, and throat exam. He helped me really understand why I was feeling clogged in my ears and the reasons behind me being tired. It was fluid in the nose area that caused the clogged feeling, not earwax. I have a slight case of acid reflux, which causes me to not get a proper night’s sleep. He told me about some ways for me to change my daily habits to improve my conditions, versus prescribing medication.  – Devika Kapur

 

My visit with Dr. Park was very informative and precise. He gave me peace of mind about a lot of worries that I had. Thank You! –Stacey Abreu

 

Doctor Park really listened to me. He took the time to figure out what the real cause of my symptoms was. Thank you Dr. Park!   –Matthew P.

 

My visit to Dr. Park and his office was the best I have ever experienced in a medical setting. I am a 51-year-old businessman who has seen several ENT specialists over the years, I found Dr. Park to be the most knowledgeable and helpful, while also having a wonderful bedside manner. He took the time to explain, in terms that I easily understood, what he found and recommended for treatment. –Thomas M.

 

I am happy to say that I am completely satisfied with the treatment received from Dr. Park. He is the best doctor that I have seen to date (and I am 82!). –Sam S. Goldstein

 

Dr. Park was very thorough with helping me solve my hearing problem. My visit was a great experience. The staff was very friendly and welcoming as was Dr. Park. The massage chair was a great touch. –Karla Morante

 

My visit was a good experience all around. I couldn’t believe how easy it was to get an appointment. The staff was very professional and friendly. Dr. Park was thorough and patient, explaining not only the details of my case, but also giving me important context by showing how the evolution of the human head could explain my circumstances. I would highly recommend him. –Grant Neely

 

I made an appointment with Dr. Park to have my ears cleaned. Instead of cleaning them and wasting my time and money, Dr. Park was honest enough to tell me that it wasn’t a necessity because they were fine. Dr. Park was also was kind, knowledgeable, and very efficient. I was able to get back to my office on time. The staff was very friendly as well and I really appreciated it. Thank you very much Dr. Park. –Sherri C.

 

Dr. Park is exceptionally knowledgeable and a phenomenally multi-skilled, multi-talented physician. I recommend him very highly and with no reservations to anyone with ear, nose, and/or throat problems. –Vasiliki Kritsonis-Kolla

 

Dr. Park delivers excellent and friendly service, takes good care of his patients during and after the visit, and is very thoughtful and helpful in explaining the symptoms in a very clear manner. It is also easy to get in touch and follow up with Dr. Park. My visit was the best experience I have ever had visiting a doctor in New York City. Patients feel at ease while visiting Dr. Park and there is a peace of mind that we will be taken care of and responded to in a timely manner. Thanks and keep it up! –Preeti S.

 

 

Dr. Park’s septoplasty and turbinectomy turned out to be the perfect cure to my problems. Now, I can breathe through my nose for the first time in a very long time.The whole process wasn’t a major hassle, unlike surgeries can be with other doctors. My surgery went by with very little discomfort for me and I am very glad I went through with it. –Anthony Crisafuli

 

I brought my daughter to see Dr. Park a while back at the suggestion of my primary care physician. Since then I’ve been very pleased at how nice all of the office staff has been especially how effortlessly the office handled everything-from scheduling the sleep study to booking surgery. I’m also pleased at how quickly my daughter recovered after her adenoidectomy and tonsillectomy. I was a bit worried because my other family members who have had their tonsils removed by other physicians had experienced extensive recovery times. But my daughter was feeling fine and drinking and eating well in no time. – Christal Mason

 

I am thankful that you have taken a keen interest in diagnosis and treatment of sleep apnea, allowing your patients a much greater chance at achieving a cure or treatment he/she can comply with and be happy about. I have discussed this with many physicians in the NY area and it is not rare for many to ask what this (UPPP using the coblation technique) is!

  Following a few weeks of healing and the swelling was eliminated, I began to feel an immediate difference in my energy levels and wakefulness. I no longer feel exhausted halfway through the day and needing a nap right after lunch. Also, I can’t make a snoring noise even if I try. – A.D.

 

Since the very successful operation… I’ll have two hours more of my life every evening and night, more energy during the whole day, especially for more activities such as reading, watching movies and driving. – Jarret Schecter

 

There is a strong sense of concern for my well being not only from Dr. Park, but his staff, as well. I had a procedure on my nose that has helped me breathe clearly as never was the case before. The results are better than I could have imagined. – Etienne Bernstein

 

During my hospital stay and recovery period, Dr. Park was extremely attentive and I always felt he was accessible and highly competent. – Allen Kam

 

My daughter Lillian needed ear tubes…The process and procedure went smoothly and successfully. – Sarah W.

 

Amazing Experience. No pain until second week and ever so slight. The most amazing part of Amanda’s recovery is she stopped snoring and tossing the same week of surgery. She’s gone from waking up 8 times a night to once or none. Thank you. Thank you. – Amanda B.

 

I became Dr. Park’s patient about two years ago. Since having a septoplasty and turbinectomy has improved my breathing and decreased the frequency of my sinus infections. – Carol P.

 

I’m dizzy now from all the oxygen going through my nose. Pain? What pain? Thank you Dr. Park and the awesome staff who made my life better in every way. – Ilyse G

 

I am writing to say thank you to you and your entire staff. The care that my son, Justin Solak, experienced from you is the best I have ever seen from a doctor. From the beginning you listened to our concerns, gently elicited answers from a teenager and kept us informed through the process of a sleep study and subsequent surgery. Your care and concern (besides the fantastic care you showed Justin) are what truly make you such a great doctor. Almost immediately after the surgery Justin was waking up in the morning feeling more refreshed and was not as hyper or sleepy as he used to be. Adrienne in your office was so supportive and never tired of answering my many pre-surgery questions – thank you! All members of your staff have always been kind, patient and helpful. Thanks again. – Vera Bullock

 

Dr. Park has truly given me a gift.  I’ve been able to breathe much better as a result of the surgery, and the quality of my sleep has improved dramatically.  I would highly recommend Dr. Park to any of my friends – he is extremely knowledgeable, personable, responsive, and professional.  His staff is also among the most courteous and friendly I have ever encountered. Thanks for a great experience, and of course, great results! – Watcharatorn Chookhare

 

To put it simply, Dr. Steven Park is an excellent physician and surgeon, ENT or otherwise.  From the initial consultation on my obstructive sleep apnea, to discussion all available options, to pre-operative preparation, to the operation itself, post-op, etc. and to follow-up appointments, even over 1 year after the operation, his skill, expertise, care, and concern for the patient is obvious, and in my experience, unparalleled.  He and his staff were always available to answer any question or address any concern (particularly immediately before and after surgery, which can be the most stressful for the patient and their families), and operate a well-run, friendly, and professional practice that other doctors in the city should use as a model for their practices.  I have enthusiastically recommended Dr. Park to many friends, colleagues, and even to strangers! Or to anyone who mentions or asks about an ENT doctor recommendation or ENT issues, and all have had equally good things to say about Dr. Park.  I am grateful that I was referred to Dr. Park for my sleep apnea two years ago, and am thankful for everything that he has done for me – truly life-changing. –Phillip M. Meyer

 

Sleep apnea has a way of creeping up on you. I had no idea that my sleeping problems could be fixed. I tried everything from changing mattresses to sleeping pills to stress therapy. Your newsletter pointed out to me that there was help for my condition. Dr. Park was very patient and explained each step of the UUUP surgery. I remember waking up after the surgery and realizing it took much less effort to breathe. I am now ten months past the surgery and can sleep much more soundly and wake up refreshed. Thanks again for all your help. –Eric Ramme

 

Doctor Steven Park has been exceptional in identifying my obstructive nasal condition and counseling me through the process of undergoing septoplastic surgery. I was hesitant at first, but through a sleep study analysis and educational conversation, I was glad to have chosen to undergo surgery. I became much better when I exercise and I am getting the best sleep of my life. West Side ENT was able to deal effectively with some bumps that came up with my insurance coverage, and was extremely accommodating at every office visit. I highly recommend Dr. Steven Park and the West Side ENT Group if you are looking to improve your lifestyle. –Albert Cheung

 

 

Dear Dr. Park,

 

Lately I had enough experience with doctors to appreciate the difference. Most doctors are totally impersonal and make you feel that time is money. That is why I learned not to take anything for granted, and wanted to let you know how much I appreciate your generousness and personal attention. You were most helpful to me. Kindest Regards, Harriet Appleman For many years I have struggled with recurring sinus problems. I seemed plagued by constant congestion and sinus infections. Imagine my surprise when, after recently seeking your help for my problem, you indicated my trouble might be associated with acid reflux and sleep apnea? I must say there was a measure of disbelief, but for a long time it seemed that no matter how many hours of sleep I got, I was always tired. Exhausted in fact. I had grown accustomed to getting little of no sleep and functioning while tired. So I went for the sleep study you recommended and discovered you were 100% accurate. I did have sleep apnea, and, in fact, was waking up 45 times an hour! My body was never getting rest. I now realize that issues I have been dealing with for years were related to my sleep apnea. In over 10 years, no other doctor caught this – but you did. I’ve only just begun CPAP treatment and I already see a  marked difference in my health, rest and ability to focus and function at work and home. It is no exaggeration to say that your diagnosis and skill have changed, and perhaps saved, my life. Thank you. –Michael O’Neill

 

Dear Dr. Park and Team,

 

Thank you so much for seeing me on such last minute notice last week. I’m not sure how you fit me in but I am very grateful. I went from being in severe discomfort to feeling fine in a matter of minutes! Thank you for making time for me and for you excellent care when I was far from home. Sincerely, — Maria W.

 

Good Afternoon, I was in need of medical attention for an ear ache, and I called Dr. Park’s office. Having never been to an otolaryngologist. I was not quite sure who to call. I was quite pleased with the kindness of the staff to first fit me in to the schedule in the same day, and second e-mail me the new patient registration forms upon my request to save me time. My first thought when I entered the office was that it looked very clean. My wait time was extremely minimal, and I was quickly brought into an examining room. The kind nurse/assistant seated me in an examining room, made sure I was comfortable, and explained to me how the massage chair worked. I could not believe it! I was so comfortable, I could have sat there all day! Dr Park did not seem rushed like U have seen other doctors appear, and took the time to educate me on what the problem in my ear was. He was an absolute pleasure to speak to. My overall experience for this first visit, was favorable, speedy, efficient and pleasant. If I ever need to see an otolgarygologist again, there is no doubt in my mind that it will be Dr. Park. I would recommend him to anyone. Thank again Dr. Park! —  Jamie B.

 

Dr. Park,

 

Well, it’s been about a year and a half now since my Uvulopalatopharyngoplasty, tonsillectomy and adenoidectomy. As you likely recall, I was anxious for treatment, only after my fiance encouraged and pushed me to go see a Dr. about my snoring. I really hated that feeling of waking up alone to find her in the living room sleeping on the couch night after night. Worse of all, Janet expressed concern over my apparent breathing patterns, in which I would stop breathing in my sleep. She would lay there awake, worrying that I was not breathing. I never knew any of this and would have never come in to find out what could be done, had it not been for her. As well, I realized the constant feeling of being tired and having the ability to fall asleep anywhere at anytime. Of course I just blamed that on myself, finding excuses as to why I was tired. I never stopped to think about the oddity in a 29 year old feeling the need for a nap every afternoon. As I am an unusual sleep apnea case, I am at ideal body weight and spend about 2 hours per day at the gym.

 

The common cause, obesity, left us with one less choice – I could not lose weight for improvement or cure and this was something I would therefore have to deal with for a lifetime. The permanent and more drastic measure of the surgery was therefore my first choice and fortunately for me you were willing to offer me this option. As I work in the medical field, I am very familiar with the fact that not nearly all physicians are familiar with the most recent advances in treatment options & therefore they do NOT even offer these options to the patients.

 

I am thankful that you have taken a keen interest in diagnosis and treatment of sleep apnea, allowing your patients a much greater chance at achieving a cure or treatment he/she can comply with and be happy about. My particular treatment was the surgical procedure I listed at the top, and even better, you effectively carried out this procedure with the Coblation technique. I have discussed this with many physicians in the NY area and it is not rare for many to ask what that is! I had the surgery at about noon on a Wednesday and walked out of the hospital the very next morning at 7:30 AM. I was doing my work from home for the rest of that week and back to work 100% the next week! Pain was not an issue at all, much less any significant discomfort. I did however hate eating all that ice cream and soft stuff, but you did cut out quite a bit of tissue. If that was the worst of it, who would say no to such a life altering procedure?

 

Also, my fiance loved the peace and quiet around the apartment! Following a few weeks of healing and the swelling was eliminated, I began to feel an immediate difference in my energy levels and wakefulness. I slept for less than 7 hours and felt wide awake when I got up. Compare this to the 8 to 10 hours I could lay down for, previous to the surgery, and then I would force myself from bed feeling exhausted. I no longer felt/feel exhausted halfway through the day and needing a nap right after lunch. Within a few months of the surgery, it seemed that 5 or 6 hours was enough and I wake up automatically (wide awake) and feel like I just ate a bowl of sugar! It did feel a little different and take some getting used to, not having all that tissue anymore, but eating and swallowing is natural and no problem. Nobody knows anything unless I tell them too. Also, I can’t make a snoring noise even if I try! Basically, I feel better than I can remember.

 

Looking back, I cannot pinpoint when my sleep apnea started to catch up with my wakefulness and feeling of being awake or tired. It seems to me that 3 to 6 years is an accurate window of this problem worsening, but you just don’t notice it! And when it is full blown, as in my case, you still do not realize it, because the problem was brought on so very gradually over such a long period of time! I can definitely pinpoint a difference after treatment and see how horrible a problem I had. If I remember correctly, the sleep testing results showed me to stop breathing approximately 40 times per hour with me stopping breathing for up to 2 or 3 minutes at one point. My 02 was desaturating to dangerous levels as well, demonstrating that my problem was not just a lot of noise that kept my fiance awake, or something that made me feel tired. This is a serious problem that would have definitely had major effects on my health over time!

 

I have encouraged many friends and family to search out diagnosis and treatment when I have recognized the obvious symptoms in discussion, or if I observed those symptoms while they are/were sleeping. I thank you immensely for having cured me of this potentially debilitating problem and encourage you to continue you’re focus on this severely under-managed problem. I hope that patient and public awareness can soon be brought to the masses, so many more people can benefit from a good nights sleep. Forever in your debt, — A.D. 3/7/05

 

Dear Dr. Park,

 

I just wanted to take a moment to let you know about the great experience I had when I visited your office on April 13th. Your staff is very impressive! They are courteous, prompt, professional and your phone has never rung past the first ring before it is picked up by one of them asking how they can help. I also like the environment when I entered your office: very well laid-out, modern and upbeat. You yourself are an outstanding doctor. I did not have to wait one minute past my appointment time. When you first met me you listened attentively to all my symptoms, read over my paperwork and informed me about the next steps before you initiated treatment. I found you to be very informative and that you gave excellent, skillful care. I sincerely appreciate the great service I received from you and your staff. I would happily recommend your office to anyone needing an exceptional ENT! Sincerely, Adrienne Carson 10/10/04

 

Dear Dr Park,

 

A few words of gratitude for the medical care I have received from you since May of this year. First of all you were the first Doctor to examine me and accurately identify the combined problems that acid reflux and obstructive sleep apnea had been giving me. Your initial expectations were born out by several sleep studies at NYU and the course of action determined. Throughout the experience I have enjoyed your enthusiasm and evident satisfaction at solving my medical problem. Furthermore, I have enjoyed being part of the solution rather than part of the problem; a subtle distinction that belies an important clinical skill.

 

The potential for nervousness at having surgery was replaced by confidence in a practitioner and support staff that run like clockwork. Last but not least I appreciate being treated by a leader rather than a follower in his chosen field and I wish you every success in your career. In retrospect after having three surgical procedures I know that my confidence is well founded. The recovery from surgery each time was very fast. I sleep like a log, as well as I did using a CPAP machine but free of it. My wife sleeps like a log as the snoring is gone. Stay tuned for longer term benefits. I count myself fortunate to have been treated by Westside ENT and as you know have already referred a friend to your practice.

 

I will continue to recommend you and Westside ENT to people I know and will be happy to relate my experiences to prospective patients for the procedures I have had. A big thank you also to Kathy Shin for handling the health insurance company. What a breath of fresh air to be dealing with someone who has so much integrity. Many Thanks, Dr. Park — Michael Killick

 

Hi Dr. Park: I apologize for taking such a long time to write to you, but wanted you to know a few things about my experience with West Side ENT. First and foremost, your staff is the most professional and efficient I have ever encountered. I mentioned this fact to Adrienne after my second appointment – that your office could and should be held up as the standard by which all other medical offices are judged. The staff is kind, courteous, helpful and patient when explaining everything from the office procedures to calling with results to answering specific questions about my own surgery. Many thanks for this, and I hope you realize how much this meant and means to me, and again, I would like to single out Adrienne as a very special asset.

 

Secondly, I am thrilled with the outcome of my two procedures – especially since it was such a surprise to begin with! My whole life I had taken as normal the constant ‘nasal drip’ and feeling of fullness in the right side of my nose. After coming to you for a completely different problem (pool water in my ear), I learned I had a bone spur. When you told me I would need surgery, I thought let’s do it – and I will be forever thankful for your recommendation. I can now, for the first time in my life probably, breathe through both sides of my nose. It was such an amazing success that I tell everyone who asks about my experience. I had a reaction to the anesthesia from the surgery, but very little discomfort from the surgery itself, and of course, no one could tell I had any surgery at all: no swelling, very little drip (just a day or two). The ear tube is helping and is still working through its process, and afterward I’m sure it will be the same success story as the nasal surgery.

 

Lastly, Dr. Park, I would like to thank you personally for your efforts. Immediately after my surgery, you wanted to check in on me, but you needed to attend to another patient and we missed each other. That evening, after what I’m sure was a full and exhausting day of surgery for you – I know I was exhausted! – you took the time to call to see how I was. My husband and I were so pleasantly surprised – and I noticed that you were calling from your home. What a special touch to make sure your patient was comfortable. I look forward to seeing you in a few months about my ear tube, and I wish you a long and successful practice in helping people just as you helped me. It is not overstating to say that what you have done has really changed my life – I can breathe!!! With my best regards to you and your staff, –Sherry & Bruce Laue

 

When I read the article "Tired of Being Tired" in Dr. Park’s January 2006 newsletter, I felt like the article was written about me. Two years ago, I went to Dr. Park with chronic throat pain and having suffered through multiple respiratory infections that year. I had expected that I would require a tonsillectomy, but to my surprise, Dr. Park was scheduling a sleep study.

 

Dr. Park suggested that my chronic throat pain (due to acid reflux during sleep) was only one of many symptoms of Obstructive Sleep Apnea (OSA). Although I was a young, thin, fit female (having run a marathon that year), I was constantly fatigued, suffered from throat pain/stomach problems, and mild depression. I have a very stressful job, which is how I explained away all my aches and pains. Little did I know that I had a potentially life threatening condition that had been ignored for years by other doctors.

Over the course of that year, I tried various non-surgical options for my OSA (CPAP, facial exercises, a dental instrument. etc.) with little relief.

 

It was determined that I would require a number of procedures to correct how my airway collapsed and obstructed my ability to breathe. I had such faith in Dr. Park, that despite the number of procedures I was going to undergo, I truly believed I was in good hands.

 

My surgery was done at the New York Eye and Ear Infirmary and required a three-day hospital stay. Dr. Park and his staff took excellent care of me during that time. Shortly after surgery, I developed an infection in one of my incision sites. Even though the office was closed, Dr. Park saw me immediately to care for it.

 

This surgery was life changing. Amazing how 20+ years of sleep deprivation can impact you. Dr. Park and his staff gave me a new lease life. I no longer suffer from the multitude of health problems I used to. I no longer struggle to focus and have clarity in thought. I have an incredible amount of energy and don’t miss those days where I felt I could fall asleep right where I stood at the time. Even my relationships with my family, friends, coworkers, etc. have improved because I am no longer constantly exhausted and irritable.

I thank Dr. Park and his team for all of their work and continued efforts to raise awareness of sleep apnea. They are truly lifesavers. — Helju Nommik, May 2006

 

Dear Dr. Park,

 

I am writing to tell you that my Social Security Disability case has been decided in my favor. Accordingly, thank you so much for your most helpful input in the case for my lawyer and the Judge. You came to my aid when I urgently needed you. You gave me a generous amount of your time. You prepared a most thorough report for my case for a reasonable fee and in such short time! In all, you have shown yourself to be a most caring doctor, as well as a brilliant one. I will never forget what you have done for me, and I will never cease to be grateful. — Nancy Taylor

 

Are You A Sleep Sufferer?

 

I have no idea who’s going to be reading this,

but if you are you can’t feel like bliss

For when you just can’t get any sleep,

you can feel like you’re lost and want to weep

You don’t have the energy to shout,

and you feel like there’s no way out

The fact that you’re sleep deprived,

just simply cannot be denied

And it’s even hard to use your keen wit,

because you really do – feel like sh–

Getting anything done becomes an arduous task,

much more than anyone has a right to ask

No one knows what you must daily endure,

and you wonder if there will ever be – a cure

You really do feel all alone,

sometimes it’s even hard just to Pick up the phone

But if you’re reading this, help is on the way

and yes you can look forward to –

a much brighter day

So while what you’re going through is not a day in the park,

Take heed in knowing that you can trust Dr. Park

Dr. Park is knowledgeable,

skillful and he really does care,

plus he’s willing to accept most insurance’s fare

He returns calls within a reasonable time

and I’m not only saying that cause it’s easy to rhyme

He’s not in it for the buck,

nor does he ever rely on luck

For each patient he designs a plan,

which is why he is such a special man

No longer should you worry if your soul will rust,

because he really is one Dr. you can trust

So now you can worry much less about your fate,

because he’ll tell you the research and he’s up-to-date

And believe me he will not fail, to explain it all, in exhaustive detail

Take a deep breath and relax a bit,

cause you’re on your way to feeling fit!

And no longer will you feel like you’ll want to weep,

because you’re finally on your way to getting sleep!

 

Michael Wallach 2/23/05